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Indo-American Chamber Of Commerce
Workshop on American Cross Cultural Skills in Chennai

July 24, 2014

Hanu Reddy Residences,Chennai,India
Who Should Attend?
  • Frontline, Middle to Senior level management.
  • Professionals/Consultants dealing with U.S Companies, etc. can participate.


Pricing Info
(From India) : INR 3100

(Outside India) : USD -

Non Members
(From India) : INR 4500

Non Members
(Outside India) : USD -
Dear Sir/Madam,
Indo-American Chamber of Commerce (IACC) takes pleasure in inviting registrations from your company to a one - day Workshop on American Cross-Cultural Skills to be held on Thursday, July 24, 2014 between 09:30 a.m. and 05:30 p.m. at Hanu Reddy Residences, Poes Garden, Chennai 600 086.
The objective of the training is to aid participants in developing their skills to deal with global customers by helping them understand: 
  • The context of the business culture 
  • Understanding and managing expectations of the stakeholders from American culture 
  • Protocols to be followed when working with American culture.  
The trainer is Mr. Nigel Saldanha from MMM Training Solutions, Chennai. Nigel Saldanha is an accomplished Coach and Leadership Trainer. He has 19 years of work experience spanning industries as diverse as Banking & Service, Training, Quality and Teaching. Also, has 10 years of experience in conducting Training Programs for various levels of management.
  • Working with the American culture 
  • Learning about the business communication style of the American culture 
  • Understanding the expectations of American stakeholders 
  • Building rapport when dealing with stakeholders 
  • Positioning key ideas in a manner that they would like to hear it 
  • Norms to be followed over e-mail and conference calls when dealing with the American culture 
  • Everyday American expressions and understanding them in context 
  • Understanding the different American cultures and the variation in communications styles 
  • Relating to their lifestyle and work environment: 
The Methodology to be used in this training session consists of PowerPoint, Role plays, Theoretical concepts and experiential learning techniques.
The cheque/DD should be issued in favour of INDO-AMERICAN CHAMBER OF COMMERCE payable at CHENNAI. You may kindly complete the attached Registration form and send it to the local address mentioned below along with the fee.
For any additional information or clarification please feel free to contact me or Mr. Syed Nabeen by email- nabeen@iaccindia.com / Mobile: +91-9790985103.
We look forward to receiving the registrations soon.
Thanking you,
Yours Sincerely,
Sujatha Ravishanker

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