Page 27 - IACC Newsletter March 2013 Issue no. 9

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Presentation on U.S. Exim Financing by Ms. Mala Sampat, Advisor & Consultant, PNC Bank, USA
A section of the delegates at the event.
Workshop on American-Cross Cultural Training on March 21, 2013
Workshop on American-Cross Cultural Training was organized by IACC (TN) exclusively for member companies. The
training was conducted by Ms. Nitasha Sharma from MMM Training solutions. The workshop was participated by 25
delegates and the session was Informative, interactive and useful in developing professional relationship with your
clients in the U.S.
The key take away includes:
Learning about the business communication style of the American culture
Understanding the expectations of American stakeholders
Building rapport when dealing with stakeholders and
Positioning key ideas in a manner that they would like to hear it